App/Application: Medical.bh - The Software installed at the user’s smartphone.
Dispute: Any contentious matters reported by the customer related to a financial transaction.
Medical Firm: medical institutes offering services/products throughout Medical.bh application such as clinics, centers/centers and hospitals
User: The person who uses the Medical.bh Application.
NHRA: The authority responsible of regulating the provision of healthcare in Kingdom of Bahrain. Learn more.
This Website and mobile application is maintained by Medical.bh – Kingdom of Bahrain.
Medical.bh is a company owned by Invent ITS.
The materials located on this website including the information, content and software programs, are protected by copyright, trademark and other forms of proprietary rights.
Restrictions on use of Materials
Except as otherwise provided, the Contents of this website shall not be reproduced, republished, uploaded, posted, transmitted or otherwise distributed in any way, without the prior written permission of Medical.bh.
Modification of any of the contents or use of the contents for any other purpose will be a violation of Medical.bh copyright and other intellectual property rights. Graphics and images on this website are protected by copyright and may not be reproduced or appropriated in any manner without written permission of Medical.bh.
The medical firm is responsible on providing accurate details about the medical firms and the doctors and any other professionals staff that may be listed on Medical.bh.
Any listing on Medical.bh is officially and legally approved by owners (and/or legal representatives) of medical firms.
Any doctor listed on Medical.bh must have a valid, legal and official license from NHRA.
Medical firms and doctors and any listed medical professionals have the full responsibility of providing accurate information.
Medical firms and doctors and any listed medical professionals have the full responsibility of maintaining, updating, editing listed information.
Medical firms and doctors and any listed medical professionals have the full responsibility of maintaining and updating NHRA license details.
Medical firms and doctors and any listed medical professionals agree to this terms and conditions when using Medical.bh or enlisting any information on Medical.bh.
User shall guarantee that all the personal information provided at the registration in the Medical.bh application is correct, valid, and no misrepresentation has been made by the User.
Entering other person’s information shall hold the user liable and subject to criminal prosecution.
The use of the App is personal to the User; the User may not assign it to anyone else. User agrees and acknowledges, at his/her full risk and liability, that he/she is the personal holder of the Account(s)
User authorizes Medical.bh to store personal information provided at the registration, certain data of the payment instruments and transaction history and information.
User authorizes Medical.bh to use the information for the purpose of market analysis, marketing and for statistical purposes.
The User shall not hold Medical.bh responsible for any dispute/issue arising from any purchase of goods/Services from Medical firms (clinics, centers, hospitals …etc.) through transactions initiated via Medical.bh Application. User understands and agrees that all such claims, if any shall be against such medical firm(s) or beneficiary and not against Medical.bh, which shall be initiated by contacting the medical firm itself.
Medical.bh will not share any sensitive data with any third party.
Medical.bh shall ensure its best effort to secure the Medical.bh Application and all information related to it including card holder data in accordance to international standards including PCI DSS and best practices.
Medical.bh shall not liable of any loss whatsoever and of any kind to the customer that could be related to this application.
IF any, any use of the App with the purpose of payment or transfer using Banks payment instruments to debit/credit account is subject to Banks verification, authorization, and acceptance.
Medical.bh does not warrant that the use of the Application or its content will be available, or will function without interruption, or that it will be free of errors, or that any errors will be corrected.
Marketing elements Quality Review
Marketing elements for participating doctors/providers are selected carefully by Medical.bh PR & Marketing team.
Photos and videos and any other marketing media will only be uploaded to medical.bh Platforms if they match internal policies and quality standards.
When you use our Application, we collect and store your personal information provided by you from time to time. We do so to ensure that you are provided a safe, efficient, smooth and seamless experience. This also allows us to understand your needs and provide for services and features that best suit them. Also, the collection of such information is to provide for customizations on our application and to ensure that your experience is always safer and easier.
We use personal information to provide the services you request. We may use this information to keep you informed of any online and offline offers, products, services, and such updates shall be made available for use.
We may use the information obtained in order to detect, protect and prevent against error, fraud and other criminal activity and to enforce our terms and conditions which are condition precedent to use the App.
Users using Facebook Account Login Information
You can request Facebook account login information to be deleted from our mobile application and website by using Facebook built-in data deletion request feature. It is accessible from:
The present Terms and Conditions and its amendments from time to time shall be governed by the laws of Kingdom of Bahrain and subject exclusively jurisdiction of the Bahrain Courts.
Changes to this Material
If this material changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
Questions and Comments on the above Material
Questions or comments regarding the contents above may be directed to:
Nordic Tower, Office 143, floor 14, Building 79, Road 2802, Block 428, Seef Area, Kingdom of Bahrain or by email to firstname.lastname@example.org