FAQ (Frequently Asked Questions)

General questions is the largest medical directory for Bahrain, so you don’t need to go through the hassle of finding clinics’ details, waiting on hold or getting a busy signal while dialing or getting the wrong appointment due to miscommunication over the phone! <br> <br> Besides by using you can view services with pictures and videos of all the clinics in an easy to use website and mobile application. is absolutely free of charge. You don’t have to pay anything from your side.

Yes, we frequently publish clinics’ discounts and offers on our social media accounts as well as via our featured clinics ads. Our team is currently working on an offers section that will be available on the app, stay tuned!

No, you need to create an account first. The information we required to create an account, ensure that, the clinic can get in touch with you in case of any issues.

Once you created an account and signed in successfully, please follow these simple steps: <br> • Select the specialty you are looking for <br> • Select the location and optionally you can select the “near me” option <br> • Pick up an appropriate date for the appointment and optionally you can select the “open now only” option <br> • Click on the find button You will find a variety of clinics which matches your search criteria. <br> <br> You can choose from those clinics depending on your preference and proceed with the rest of the booking process.

You will receive an email with the booking details and the location of the clinic. Also, the appointment will appear under “my appointments” tab and you can track the appointment progress.

Yes, definitely. Cancellation can only be, up to 48 hours prior to your booked appointment.

Yes, you can now define your insurance provider under “my profile” located within the application setting tab. You can define up to two insurance providers currently. <br> <br> Once you perform a search, by default it will provide you with results that accepts your defined insurance provider(s).

Yes, you can now define your family members or your friends and book appointments for them, on their behalf. Under “my profile” located within the application setting tab, you will find a section called family members. <br> <br> At time of booking an appointment, it will ask if the appointment is for you or for a family member. By default, it is for you but you can book an appointment for a defined family member.